Shipping, Returns & Refund Policy

SHIPPING, RETURNS & REFUND POLICY

Last updated: 02/02/2026

This Shipping, Returns & Refund Policy describes how orders are processed, shipped, and returned when purchasing from GOLINGO MARKETING LLC, EIN: 35-2939373 (“Company”, “we”, “us”, or “our”).

Company details:
GOLINGO MARKETING LLC
Registered address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Operational fulfillment and customer support: HaTzoref 5, Holon, Israel
Contact email: breezeflyil@gmail.com

1. Order Processing

Orders are typically processed within 1–5 business days after payment confirmation.

Processing times may vary during holidays, promotions, or due to unforeseen operational delays.

2. Shipping and Delivery

Orders are fulfilled from regional operational facilities in Israel.

Estimated delivery times vary depending on the destination and shipping method selected at checkout.

Delivery timeframes are estimates only and are not guaranteed.

The Company is not responsible for delays caused by:

  • Shipping carriers

  • Customs procedures

  • Incorrect shipping information provided by the customer

  • Events outside our reasonable control

3. Trial Period for Used Products

Customers who have used the product and are not satisfied may request a return within 7 days from the date the product was delivered.

To qualify:

  • The request must be submitted within the 7-day period

  • The product must be returned in reasonable condition, without intentional damage

  • All included accessories must be returned

Refund eligibility is subject to inspection of the returned item.

4. Returns for Unused Products

Customers who have not used the product may request a return within 14 days from the delivery date.

To qualify:

  • The product must be unused

  • The product must be in its original condition and packaging

  • All accessories and components must be included

5. Return Process

To initiate a return, customers must contact us at:

breezeflyil@gmail.com

Return instructions will be provided after the request is reviewed.

Customers may be responsible for return shipping costs unless otherwise required by applicable law or agreed in writing.

6. Refunds

Refunds are issued after the returned product is received and inspected.

Approved refunds will be processed using the original payment method.

Processing times may vary depending on the payment provider or financial institution.

7. Non-Returnable Situations

Returns may be refused if:

  • The request is made outside the applicable return period

  • The product is damaged due to misuse or negligence

  • Required components or accessories are missing

Nothing in this section limits rights that cannot be excluded under applicable consumer protection laws.

8. Changes to This Policy

We reserve the right to update this policy at any time.
The updated version will be posted with a revised “Last updated” date.

9. Contact Information

GOLINGO MARKETING LLC
Email: breezeflyil@gmail.com
Operational support: HaTzoref 5, Holon, Israel